FREE SHIPPING for PrePaid orders. COD available on orders above Rs. 450 /-

FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@thetribalswag.com



Q. Is shipping Free ?

Yes shipping is free for those who make payment online.

Rs. 80 for shipping and 5% on order value for Cash on delivery charges applicable for Cash on Delivery payment (COD) option. 

-COD available for order More than Rs. 500 only 

 

Q. How long will it take to receive a tracking number?

Within India it will take usually between 6-9 business days once it is dispatched. For international orders kindly email us at info@thetribalswag.com to know shipping time and shipping charge. In holiday season it may more days to deliver the parcel.

Dispatch time will vary from above time frame for products which are Made to order or Pre orders products.

 

 Q. Where is your company located ?

We are operating this business from India.

 

Q. Where can I place an order from ?

You can place the order from any country, we ship Worldwide (Except Indonesia).

 

Q. Will I receive a confirmation number when I place my order?

 Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 36 hours. In holiday season it may take up to 48 hour or more to send tracking detail to customers. Kindly support. 

 

Q. Who can I contact if I have a problem with my order?

All inquiries can be forwarded to info@thetribalswag.com

 

Q. How can I pay?

Payment Methods: 

        UPI

        Paypal

        Net banking

        Bank Payments

        Wallets ( Paytm, Bhim, G Pay Tez, Jio Money, etc )

        Cash On delivery- Pan India Only

        Credit/ Debit Cards: Visa, Mastercard, Discover, Amex

  

Q. Is Checkout on this site safe and secure?

You can be absolutely sure that all purchases here are safe and secure.

 

Q. Will I (the customer) have to pay customs?

For most countries you will not have to pay customs, but it depends on your country and if you order more than 1 piece.